Case study
TBL8 Logistics
A custom payment system built on productivity, not the clock
TBL8 wanted to figure out how to compensate people for the work they complete instead of just for their time. Rothbright built the system that made it possible.
Custom software · Productivity payments · Desktend
OVERVIEW
TBL8 Logistics is a third-party logistics (3PL) company that provides warehousing, transportation, and distribution services to business clients, including large enterprise accounts and local firms. They focus on distribution center management, dedicated warehousing, and logistics consulting, using KPI tracking and Lean/Six Sigma methods along with a "Base Plus" pay model to drive productivity and employee retention in their facilities. TBL8 manages 800,000 sq ft in CO and Ohio.
01 / CHALLENGE
Challenge
The historic payment model of "per hour" compensation is archaic and does not encourage employees to do more. TBL8 wanted to figure out how to compensate people for the work they complete instead of just for their time, which is why they hired Rothbright to support them on this quest.
02 / APPROACH
Approach
Rothbright built TBL8's custom payment system, developed with our Desktend application. We spent numerous hours in person to accurately get the requirements of the app so their employees could see how much extra they make per day by completing work efficiently.
03 / RESULTS
Results
BasePlus is live now and implemented in two 800,000 sq ft warehouses that support large regional hubs supporting Anheuser-Busch beverages going into six states in the intermountain west. Since implementation labor cost decreased by 33%, productivity increased by 77%, and turnover reduced by 95%.
-33%
labor cost since BasePlus implementation
+77%
productivity since BasePlus implementation
-95%
turnover since BasePlus implementation
04 / CONCLUSION
Conclusion
Rothbright successfully developed and implemented the custom software in the field on time and on budget. This has allowed the owners of TBL8 to scale their business while having their warehouse employees fully engaged at work. Incentivizing employees by the quantity and quality of their work and being transparent with their pay in real time creates a great, healthy working environment.
I love the pay model, I can do my work and go home quicker than 8 hours most days and still get paid like I work 8. I used to milk the clock before TBL8 implemented this pay model.
I love BasePlus because the harder you work, the more money you get paid. Now with the app I can see my pay each day!